Basic Clerical Skills - Major #2471

Certificate of Completion Program Map
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The program map below represents an efficient and effective course taking sequence for this program. Individual circumstances might require some changes to this path. It is always recommended that you meet with your pathway counselor to develop a personalized educational plan.


Basic Clerical Skills is a non-credit program designed to develop and improve skills for those desiring office employment. Emphasis is on keyboarding, filing, 10-key, spelling and vocabulary, telephone techniques and resume building. Students are required to perform at 70 percent or better for successful completion of the program. When all courses (A, B, C, D, and E) are completed successfully, a certificate is awarded.


Upon completion of the program, students will:
  1. 1. Key straight copy of three minutes at a minimum of 20 gross words a minute with a minimum of 96% accuracy.
  2. 2. Demonstrate proper indexing of the names of individuals and business organizations to demonstrate skills of filing.
  3. 3. Analyze business-oriented material to identify spelling and word-choice errors.
  4. 4. Use a ten-key calculator accurately in a timely manner.
  5. 5. Produce an effective resume and cover letter.
Effective Term: 2024 Spring Semester

Certificate Requirements

0 units

BT 375A
Introduction to Keyboarding

0 units
Effective Term: 2024 Spring Semester
In this course, students will develop typing skills using the touch method to key letters, numbers, and figures on a computer keyboard.
Course Details:

          BT 375B
          Introduction to Filing

          0 units
          Effective Term: 2024 Spring Semester
          In this course, students will obtain an introduction to filing methods and principles utilizing the 12 rules of filing, which include alphabetic, geographic, numeric, government, and subject.
          Course Details:

                  BT 375C
                  Basic Office Communications

                  0 units
                  Effective Term: 2024 Spring Semester
                  In this course, students will develop and improve effective communication skills with an emphasis on spelling, proofreading, improving vocabulary, and telephone/email etiquette.
                  Course Details:

                          BT 375D
                          Math Review and Ten-Key Calculator

                          0 units
                          Effective Term: 2024 Spring Semester
                          In this course, students will develop and improve skills with emphasis on the 10-key calculator and math review.
                          Course Details:

                                  BT 375E
                                  Job Search Documents

                                  0 units
                                  Effective Term: 2024 Spring Semester
                                  In this course, students will create essential employment documents such as a resume, cover letter, and an employment application.
                                  Course Details:
                                          Total: units