Medical Office Specialist - Formerly Office Professional - Medical Office Emphasis, Medical Administrative Assistant Emphasis, and Medical Office Professional - Major #2384

Certificate of Achievement Program Map
🖶 Printer Friendly Report

The program map below represents an efficient and effective course taking sequence for this program. Individual circumstances might require some changes to this path. It is always recommended that you meet with your pathway counselor to develop a personalized educational plan.


Training is designed to prepare students for employment in a medical office environment. Students may earn more than one certificate and are required to earn grades of "C" or better in all courses.


Upon completion of the program, students will:
  1. 3. Perform medical administrative duties including coding/billing, greeting patients, using medical terminology, understanding insurance plans, and implementing HIPAA regulations.
  2. 1. Use technology applications, office equipment, and software effectively in a professional setting.
  3. 2. Achieve a satisfactory evaluation in a work experience setting.
Effective Term: 2024 Fall Semester

Term 1

13 units

BT 1
Computer Document Processing I

3 units
Effective Term: 2024 Spring Semester
This course will teach students to produce correspondence, letters, memos, tables, and reports using the current word processing program. Students will develop keyboarding speed and accuracy, and typing by touch. (A, CSU)
Course Details:
      1. CSU Transfer Course

        BT 9
        Computer Applications I

        4 units
        Effective Term: 2024 Spring Semester
        This is a hands-on learning course which covers an introduction to computers, their use, and the development of general computer skills with integrated software for office applications. Course content includes word processing, spreadsheets, graphics, database, and electronic communication, using Microsoft Office. (A, CSU)
        Course Details:
            1. CSU Transfer Course

              BT 143
              Medical Office Vocabulary

              1 unit
              Effective Term: 2024 Spring Semester
              In this course, students will develop the ability to pronounce, spell, define, and use medical terms in a medical office. (A)
              Course Details:

                      BT 144
                      Medical Administrative Assistant

                      2.5 units
                      Effective Term: 2024 Spring Semester
                      Students will learn administrative procedures in a medical office/healthcare setting including preparing correspondence, filing rules for medical charts, conducting basic office operations, telephone and email etiquette, banking procedures, creating meeting documents including an agenda and minutes, electronic health records, and legal, ethical and cultural issues when interacting with patients. (A)
                      Course Details:

                              BT 148
                              Medical Insurance & Billing Concepts

                              2.5 units
                              Effective Term: 2024 Spring Semester
                              Students will learn to comprehend health insurance plans, complete various medical forms used in a medical office, and utilize diagnosis and procedural codes as well as codes for supplies, products, and services. (A)
                              Course Details:

                                      Term 2

                                      12-19 units

                                      BT 19
                                      Work Experience Education

                                      1-8 units
                                      Effective Term: 2024 Fall Semester
                                      Students will learn success on the job, including interpersonal, problem solving, and communication skills; office dynamics and adapting to change. Class involves group interaction and collaborative learning activities specific to business & technology. Learning objectives are established specifically to business & technology. Orientation hours may be required. (A, CSU)
                                      Course Details:
                                      1. Prerequisite: BT 1
                                        1. CSU Transfer Course

                                          BT 23
                                          Job Search and Workplace Skills

                                          3 units
                                          Effective Term: 2024 Spring Semester
                                          Students will create marketable resumes, discover job search strategies, and practice interview techniques. Students will develop working relations competencies and tools for greater on-the-job productivity and career success. Human behavior, stress and time management, financial literacy, social and business relationships, goal setting, networking, business communications, etiquette, creating a portfolio, teamwork, conflict management, and monitoring social media accounts will be covered as well. (A, CSU)
                                          Course Details:
                                              1. CSU Transfer Course

                                                BT 112
                                                Business English

                                                3 units
                                                Effective Term: 2024 Spring Semester
                                                In this course, students gain the skills needed to create grammatically correct work while improving their speaking and writing skills. Review rules of English grammar and apply concepts for communicating effectively in business settings. (A)
                                                Course Details:

                                                        BT 115
                                                        Refresher Math

                                                        3 units
                                                        Effective Term: 2024 Spring Semester
                                                        This course provides a review of math fundamentals involving fractions, decimals, percents, and measurements with application problems related to business and technology. Designed for students preparing for business occupations. (A)
                                                        Course Details:

                                                                BT 147
                                                                Electronic Health Records

                                                                2 units
                                                                Effective Term: 2024 Spring Semester
                                                                Students will be introduced to medical electronic management software. Students will learn to enter patient information, insurance information, payments, schedule appointments, and generate reports. (A)
                                                                Course Details:
                                                                        Total: 25-32 units