Medical Office Specialist - Formerly Office Professional - Medical Office Emphasis, Medical Administrative Assistant Emphasis, and Medical Office Professional - Major #2384 - Certificate of Achievement

This program map only provides one possible pathway for degree and/or certificate obtainment and is for reference only. Please schedule an appointment with a counselor to develop your individualized Student Education Plan.
It is also important to discuss your transfer options with a counselor because each university will require specific courses.

Training is designed to prepare students for employment in a medical office environment. Students may earn more than one certificate and are required to earn grades of "C" or better in all courses.

3. Perform medical administrative duties including coding/billing, greeting patients, using medical terminology, understanding insurance plans, and implementing HIPAA regulations.

1. Use technology applications, office equipment, and software effectively in a professional setting.

2. Achieve a satisfactory evaluation in a work experience setting.

Program Map

Term 1

13 units
BT 1
Computer Document Processing I
This course will teach students to produce correspondence, letters, memos, tables, and reports using the current word processing program. Students will develop keyboarding speed and accuracy, and typing by touch. (A, CSU)

Course Details:

      1. CSU Transfer
        BT 9
        Computer Applications I
        This is a hands-on learning course which covers an introduction to computers, their use, and the development of general computer skills with integrated software for office applications. Course content includes word processing, spreadsheets, graphics, database, and electronic communication, using Microsoft Office. (A, CSU)

        Course Details:

        1. Advisory:
          1. CSU Transfer
            BT 143
            Medical Office Vocabulary
            In this course, students will develop the ability to pronounce, spell, define, and use medical terms in a medical office. (A)

            Course Details:

                    BT 144
                    Medical Administrative Assistant
                    Students will learn administrative procedures in a medical office/healthcare setting including preparing correspondence, filing rules for medical charts, conducting basic office operations, telephone and email etiquette, banking procedures, creating meeting documents including an agenda and minutes, electronic health records, and legal, ethical and cultural issues when interacting with patients. (A)

                    Course Details:

                            BT 148
                            Medical Insurance & Billing Concepts
                            Students will learn to comprehend health insurance plans, complete various medical forms used in a medical office, and utilize diagnosis and procedural codes as well as codes for supplies, products, and services. (A)

                            Course Details:

                                    Term 2

                                    13 units
                                    BT 19
                                    Work Experience Education
                                    Students will learn success on the job, including interpersonal, problem solving, and communication skills; office dynamics and adapting to change. Class involves group interaction and collaborative learning activities specific to business & technology. Learning objectives are established specifically to business & technology. Orientation hours may be required. (A, CSU)

                                    Course Details:

                                    1. Prerequisite: BT 1
                                      1. CSU Transfer
                                        BT 23
                                        Job Search and Workplace Skills
                                        Students will create marketable resumes, discover job search strategies, and practice interview techniques. Students will develop working relations competencies and tools for greater on-the-job productivity and career success. Human behavior, stress and time management, financial literacy, social and business relationships, goal setting, networking, business communications, etiquette, creating a portfolio, teamwork, conflict management, and monitoring social media accounts will be covered as well. (A, CSU)

                                        Course Details:

                                            1. CSU Transfer
                                              BT 112
                                              Business English
                                              In this course, students gain the skills needed to create grammatically correct work while improving their speaking and writing skills. Review rules of English grammar and apply concepts for communicating effectively in business settings. (A)

                                              Course Details:

                                                      BT 115
                                                      Refresher Math
                                                      This course provides a review of math fundamentals involving fractions, decimals, percents, and measurements with application problems related to business and technology. Designed for students preparing for business occupations. (A)

                                                      Course Details:

                                                              BT 147
                                                              Electronic Health Records
                                                              Students will be introduced to medical electronic management software. Students will learn to enter patient information, insurance information, payments, schedule appointments, and generate reports. (A)

                                                              Course Details: