System Support Specialist – Major #2723 - Certificate

This program map only provides one possible pathway for degree and/or certificate obtainment and is for reference only. Please schedule an appointment with a counselor to develop your individualized Student Education Plan.
It is also important to discuss your transfer options with a counselor because each university will require specific courses.

This option is designed to meet the training needs for qualified entry-level systems support personnel.

1. Given a software or hardware problem, configure, troubleshoot, and repair the computer.

Program Map

Term 1

4 units
CIT 15 Recommended for program prerequisite, CIT 45
CIT 48B
A+ and Security Principles
This course is intended to cover skills for personal computer software and hardware support. The students will look at server software and hardware support: installation, configuration, diagnosing and troubleshooting system software, basic networking, memory management, server principles and configuration, and network security. The students will be introduced to network security, legal, ethical, and professional security issues, and risk management. (A, CSU)

Course Details:

  1. Advisory: ENGL C1000
    2. AND
  2. Advisory: CIT 15
    1. CSU Transfer

      Term 2

      7 units
      CIT 40
      Computer Operating Systems
      This course is designed to look at the principles of computer operating systems. The students will survey and compare both the graphical user interface and the command line interface using various operating systems such as Microsoft Windows and Linux. (A, CSU, UC)

      Course Details:

      1. Prerequisite: CIT 12
        2. OR
      2. Prerequisite: CIT 15
        1. CSU Transfer
          CIT 45
          Data Communications
          This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The principles and structure of IP (Internet Protocol) addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for further study of computer networks. It uses the OSI (Open Systems Interconnection) and TCP (Transmission Control Protocol) layered models to examine the nature and roles of protocols and services at the application, network, data link, and physical layers. (A, CSU)

          Course Details:

          1. Prerequisite: CIT 15
            2. OR
          2. Prerequisite: CIT 48A
          3. Advisory: ENGL C1000
            1. CSU Transfer

              Term 3

              4 units
              CIT 50
              Server Administration
              This course is designed to familiarize the student with the implementation and support of a computer network infrastructure. The topics will include installing, configuring, and supporting the fundamentals of Windows and Linux servers. (A, CSU)

              Course Details:

              1. Prerequisite: CIT 45
              2. Advisory: CIT 15
                3. AND
              3. Advisory: CIT 48B
                4. AND
              4. Advisory: ENGL C1000
                1. CSU Transfer