Communication Skills For Professionals - Major #5433 - Certificate

This program map only provides one possible pathway for degree and/or certificate obtainment and is for reference only. Please schedule an appointment with a counselor to develop your individualized Student Education Plan.
It is also important to discuss your transfer options with a counselor because each university will require specific courses.

The Communication Skills for Professionals Certificate program is designed to enable students to achieve recognition of development in such areas as public speaking, group problem solving and communication, leadership, persuasion and healthy interpersonal relationships in the workplace. In these courses, students will learn how to sharpen communication skills as well as deal with difficult situations with a flexible, genuine and self-confident approach. Students will also learn how to create persuasive messages based on a sound theoretical foundation and apply influence strategies to gain commitment from others and foster collaboration. The certificate can be completed either in traditional face-to-face classes or online hybrid courses.

1. Construct effective messages, within a workplace context, that gain commitment from others and foster collaboration.

2. Respond appropriately and genuinely to messages within the workplace.

Program Map

Certificate Requirements 

12 units